发布时间 : 星期日 文章剑桥商务英语中级习题集（2010年春季）听力原文更新完毕开始阅读4c9eaf563c1ec5da50e27090
[pause]
That is the end of Part Three. You now have ten minutes to transfer your answers to your Answer Sheet. [pause]
Note: Teacher, stop the recording here and time ten minutes. Remind students when there is one minute remaining.
That is the end of the test.
TEST 11
This is the Business English Certificate Vantage 4, Listening Test 3.
Part One. Questions 1 to 12.
You will hear three telephone conversations or messages.
Write one or two words or a number in the numbered spaces on the notes or forms below. After you have listened once, replay each recording. [pause]
Conversation One. Questions 1 to 4. Look at the notes below.
You will hear a phone conversation between a manager and his PA. You have 15 seconds to read through the notes. [pause]
Now listen, and fill in the spaces. [pause] Man: Hi, Jane. Barry here. Sorry this is a bit rushed, but I need you to fax me a document
urgently.
Woman: No problem. What do you need? Man: That report I’ve been writing on recruitment. I haven’t printed it off, but you’ll find it
on my computer. I called it ‘jobsplan’, all one word. OK?
Woman: No problem. Which folder is it in? Personnel? Man: That’s right. No, no, hang on, um, I created a new folder called Current Reports - it’s
in there.
Woman: OK. I’ve made a note of that. If I can’t locate it, I’ll call you back. Man: Fine. It’s quite a long document by the way. So don’t bother sending the appendix.
We don’t really need that. But include the contents page - that’d be quite useful.
Woman: Shall I send it to you there at Head Office? Man: Um... let me think. It might be better to fax it to my hotel. Er, no, you’re right. Send it
here.
Woman: OK. Man: Thanks very much. Bye. [pause]
Now listen to the recording again. [pause]
Conversation Two. Questions 5 to 8. Look at the notes below.
You will hear two colleagues discussing an additional location for their business. You have 15 seconds to read through the notes. [pause]
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Now listen, and fill in the spaces. [pause]
Woman: Hello, Mike, have you got a moment? Man: Sure, what is it? The location? Woman: Yes, we can’t put it off any longer. Man: Hm, especially as we chose the site for the new warehouse last night. We need to get
organised.
Woman: Exactly. We need a decision today. Where should the discount shop be, then? Man: Well, not too close to our existing branches, that’s for sure. I think it’d better be in the
out- of-town retail centre.
Woman: I know that’s easier for customers, but the business park, which is the other out-of-
town site, would be better for deliveries, which is important.
Man: But the trend is towards more and more people using the retail centre, isn’t it? Woman: Well, the survey we did shows people will visit the business park if we open there. Man: Really? I wasn’t expecting that. Is it because we produce specialist goods? Does that
make a difference?
Woman: Yes. Man: Are there any local grants available?
Woman: Not as such, but there are tax benefits if we take on premises in the business park. Man: Right. That’s settled, then. How about... [pause]
Now listen to the recording again. [pause]
Conversation Three. Questions 9 to 12. Look at the note below.
You will hear a woman leaving a message about where to hold a meeting. You have 15 seconds to read through the note. [pause]
Now listen, and fill in the spaces. [pause]
Hi, it’s Emily Parker in Marketing. I was at the Carlton Hotel yesterday for a sales training meeting. I thought it would be a very suitable place to hold the shareholders’ meeting you’re arranging. I heard you’re still looking for somewhere. They’ve recently refurbished all their meeting rooms. I was in a seminar room - it was too small for your event, but I looked at the conference hall and the VIP lounge and either would be perfect - oh, except the conference hall’s booked on the twenty-fifth of October, so it doesn’t leave us any choice. Anyway, they’re both large rooms with comfortable seating, and it’s possible to have a sound system at no extra cost. We’d have to bring a display stand of our own if we wanted one. Assuming you want to go ahead with the twenty-fifth, I mentioned to the Events Manager there that we might want to book, so you’ll need to talk to him, rather than the General Manager in the bookings office. The number’s three-five-seven-two-oh-nine. Bye. [pause]
Now listen to the recording again. [pause]
That is the end of Part One. You now have 20 seconds to check your answers. [pause]
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Part Two. Questions 13 to 22.
Section One.
Questions 13 to 17.
You will hear five short recordings. Five speakers are talking about delegating at work. For each recording, decide what advice the speaker gives about delegating at work. Write one letter (A-H) next to the number of the recording. Do not use any letter more than once.
After you have listened once, replay the recordings. You have 15 seconds to read the list A-H. [pause]
Now listen, and decide what advice each speaker gives about delegating at work. [pause] Thirteen
No matter how much confidence you have in the person you’re entrusting a task to, I think there’s a crucial element to delegating that’s often forgotten. There has to be a framework in place of where and who to go to if they get stuck and need help. I know, as a manager, I’m used to dealing with tasks all by myself, but when I’m delegating to juniors, I always remind myself that not everybody is as independent as me. [pause] Fourteen
If you’ve ever delegated to someone else and spent more time on the task than if you’d done it yourself, then it’s time to review where you’re going wrong. If your motivation for delegating is thinking that the other person can do it better than you, or it’ll free you up to do something else, that’s great. But delegation isn’t an easy way out, so if you’re just being lazy or the task seems too small to concern yourself with, always do it yourself. [pause] Fifteen
Once you’ve selected someone to delegate a task to - assuming you do have a choice of personnel - there’s something you need to do that’s too important to leave till the job’s finished. It’s a mistake if you don’t make it clear to staff what they’re doing well and what they could improve on. Some managers think it’s a form of interfering and doesn’t give people space to get on with the job, but I find some constructive suggestions are usually helpful. [pause] Sixteen
When you give someone a task to do, there’s not much point in simply listing the particular difficulties involved in carrying it out. You really need to check they understand what challenges they can expect to face and how they might deal with them. So you should sit down with them and explore possible solutions. If they simply say ‘I understand’, it’s not a guarantee that they do. [pause] Seventeen
Once you become an effective delegator, you’ll be talked about by those who see what you and your team can achieve. And, as for team members, well, they’ll appreciate the trust you place in them and the support they’ve received from you. But until you reach that point on the learning curve, keep telling yourself not to give up whenever it doesn’t go to plan. I’ve certainly had some disastrous attempts at delegating in my time. [pause]
Now listen to the recordings again. [pause]
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Section Two.
Questions 18 to 22.
You will bear another five recordings. Five speakers are talking about the reason for the success of their company’s most recent TV advertising campaign.
For each recording, decide what reason the speaker gives for the success of the campaign. Write one letter (A-H) next to the number of the recording. Do not use any letter more than once.
After you have listened once, replay the recordings. You have 15 seconds to read the list A-H. [pause]
Now listen, and decide what each speaker says is the reason for the success. [pause] Eighteen
Our last campaign was the most successful ever. Always worried about the cost, we were on a tight budget, but the results were fantastic. Research had shown our rivals’ products were more attractive, but while the ad was running, one of them had some bad publicity about their products, and we picked up a lot of their trade. Sometimes, it’s not how much you invest or who you use, but just being in the right place at the right time. [pause] Nineteen
Last year’s TV campaign took the market by storm. In the past, we’d depended heavily on sending out samples to customers - it was a cheap and, we thought, effective way of targeting our core customer base. But last year, we had the good fortune to recruit a dynamic young Marketing Manager who brought with him a group of people who are changing the way we do things. We’re looking to produce another even more successful series of TV commercials next year. [pause] Twenty
Spend money to earn money! That’s been the philosophy of our organisation for years. The directors liked expensive-looking TV commercials, which appealed to our core customers in the old age bracket. However, our last campaign proved that you don’t always have to go over budget to win new customers. We thought of a new approach, which our agency developed, and it turned out to be cheaper and, to our delight, brought us to the attention of a new, younger market. [pause] Twenty-one
Successful TV campaigns can be costly, and good market research is absolutely vital. We’ve always researched thoroughly before a campaign, but there’s something else which was the key to last month’s success. Although some people attribute it to our main rival’s bankruptcy, it was the fact that we found a management group who we brought in to recommend ways of improving our marketing that really helped. A suggestion to use a TV campaign to advertise in-store promotions and mail-order facilities paid off handsomely. [pause] Twenty-two
Consultants recommended hiring a whole new marketing team for the company, but I rejected this. We’ve got a good experienced team in the company. It would’ve been an unnecessary expense. We decided we should put more effort into the groundwork for the campaign. Our team carried out a more detailed customer survey, and on the basis of that, our production company was able to create a commercial that was more accurately targeted. [pause]
Now listen to the recordings again.
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